Sendout Issue overnight Dec 12/13

Incident Report for One45

Resolved

The automated job that triggers nightly send outs (email reminders and To Do tasks/forms) did not complete over night last night (Dec 12 late evening hours or Dec 13 early morning hours). The issue that caused the overnight trigger to fail has now been resolved and will run normally overnight tonight (Dec 13 pm/Dec 14 am).

If you require immediate updates for send outs today (Friday, Dec. 13th) please contact the Support Team using the ticket portal or by emailing support@one45.com.

Posted Dec 13, 2019 - 10:02 PST

This incident affected: Web Application and Scheduled Tasks Service.