Mobile app crashing on new Android devices running Android 5.1 and 6.0

Incident Report for One45

Resolved

We've got feedback from users that this problem has been resolved with the latest version of the one45 app on Android.

Posted Jul 12, 2016 - 15:39 PDT

Monitoring

Our team has rolled out a fix to the mobile app that should solve the crashing issue some devices are facing with the one45 mobile app. We are monitoring the situation to ensure things are back to normal.

Posted Jul 08, 2016 - 10:19 PDT

Identified

We have identified the issue causing the app to crash, and are now in the process of testing our fix.

Posted Jul 07, 2016 - 12:09 PDT

Investigating

We're currently investigating reports of the one45 app crashing on some devices using Android 5.1 and 6.0

Posted Jul 06, 2016 - 10:48 PDT